The CIPD’s latest report has shown that a quarter of UK employees, around 8 million, have experienced some sort of workplace conflict in the last year. The most common form being undermined or humiliated at work (48%), being shouted at or having a heated argument (35%) or discriminatory behaviour (20%).[1]
It has been shown that people who have encountered some form of issues at work have lower job satisfaction and are more likely to suffer from poorer mental and physical health. (CIPD Good Work Index 2024)[2]. Beyond this, workplace conflicts can create wider discord amongst teams and damage relationships, company reputation and is often the root cause of staff turnover.
It is therefore crucial to deal with any workplace grievances swiftly and professionally to ensure the prevalence of positive work relationships. But knowing what the best action is to take, in times of conflicts, can be confusing and stressful.
Workplace mediation could be the answer. Offering an alternative to formal procedures, employment mediation can help to protect employment relationships through voluntary communication.
Mediation can be sought at any time of a conflict and provides employers and employees with a safe and confidential space, allowing them to come to solutions that work best for everyone.
How Eclipse HR can assist with workplace mediation
Dealing with conflicts that require mediation in the workplace, can be extremely stressful and can require delicate handling. HR consultants, like us here at Eclipse HR, can thereby step in to help your company in times of need. Offering an impartial third-party perspective, our HR Mediators can help provide a safe and confidential space for grievances to be aired and dealt with in a professional way.
Conflict mediation by HR professionals can be especially helpful when organisations do not have their own dedicated HR team to deal with workplace disputes internally. Offering help when you need it, our outsourced HR services for HR mediation can protect and repair employer-employee relationships in a quick and cost-effective way, while also providing a precise and professional service.
Our expert mediator, Peter Thompson, can assist you, your company and your employees through the workplace mediation process. Having a well-established background as a Mediator, Peter’s years of experience and training in mediation has meant he is best equipped for dealing with a range of matters. From conducting mediation itself to promoting it as an alternative method, we can help support you with all your mediation needs.
If you have any further questions about HR mediation or believe you could benefit from some workplace/employment mediation, feel free to get in touch with us at enquiries@eclipseHR.uk, or explore our website for more information.
Disclaimer: Information and reference materials included within Eclipse HR Limited articles and blogs are provided free of charge and for reference purposes only. They are not intended as a substitute for legal advice, or professional or other advice in regards to specific circumstances. Whilst every effort is made to ensure the contents are correct on website publication, they should be considered for guidance purposes only.
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